Referrals
When you need specialist care beyond what we can provide in-house, we arrange referrals to hospital consultants, community services, and specialist teams through the NHS.
Types of Referral
We use several referral pathways depending on the urgency and nature of your condition.
Routine Referral
For non-urgent specialist assessment. Typically seen within 18 weeks via NHS e-Referral Service (e-RS).
- Choose your hospital and appointment
- Electronic referral via e-RS
- 18-week NHS waiting time target
Urgent Referral
For conditions requiring prompt specialist assessment, typically within 2 weeks.
- Priority assessment within 2 weeks
- Two-week wait cancer pathway
- NICE-guideline triggered referrals
Emergency Referral
For life-threatening or serious conditions requiring immediate hospital care.
- Same-day acute admission
- Direct communication with hospital
- Ambulance coordination if needed
How Referrals Work
Understanding the referral process helps you know what to expect at each stage.
GP Consultation
Your GP assesses your condition and determines that specialist input is needed.
Referral Sent
We send a detailed referral letter electronically via the NHS e-Referral Service.
You Choose
You receive a booking reference to choose your hospital, consultant, and appointment time.
Specialist Review
You attend your appointment. The specialist reports back to us with findings and a plan.
Self-Referral Options
Some NHS services allow you to self-refer without seeing a GP first. This can save time for conditions where a GP appointment is not required.
NHS Talking Therapies (IAPT)
Self-refer for anxiety, depression, and common mental health conditions
Physiotherapy
Many areas offer direct self-referral to NHS physiotherapy services
Sexual Health Clinics
Walk-in or book directly for STI testing, contraception, and sexual health advice
Stop Smoking Services
Contact your local stop smoking service directly for free NHS support
NHS 111
Call 111 for urgent medical advice when it is not a 999 emergency
Need a Specialist Referral?
If you think you need specialist care, book an appointment with your GP to discuss your options.